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 | | WENDLAND HELPS GLENHAMPTON CONSERVATORIES | | | Wendland | | 02/10/2006 | | |
Glenhampton Conservatories in Bracknell specializes solely in the manufacture, supply and installation of quality hardwood and PVCu conservatories. To ensure the highest standards, the company uses components from Wendland Roof Solutions in the manufacture of the company's SolaTech Glass Roof system.
SolaTech is a unique glass roof comprising double glazed units with a U-value of 1. 1W/m3K, with low-e coating and filled with argon gas. The roof offers solar heat and glare reflectivity as well as protection against harmful UV rays. The roof is also hard coated with self-cleaning compounds which, combined with sunlight, helps to breakdown organic material and flush away dirt and grime.
''We established the company last June and since then, with Wendland's help, we have gone from strength to strength,' comments Bob Lunt of Glenhampton. 'We have installed the Wendland Sympla software system throughout the company, from salesmen to surveyors in order to simplify and streamline the design process. As with the installation of any new software, there is a transition period and we are working very closely with Wendland to iron out various issues. Overall, the service we receive from Wendland is superb.'
Sympla provides a full design and manufacturing specification for the creation of conservatory roofs and sidewalls. It is the industry's first 3D surface modeling software that has the ability to produce all of the required fabrication and installation information in detail. Integrating high quality sales images, the layout of Sympla is designed to provide a simple and intuitive route for creating complete conservatories.
Crucially, a comprehensive customer support package has been set up by Wendland to benefit both the user and the company. Experts at Wendland take control of the user's desktop with their permission, and present information including Sympla over the internet. By maintaining ownership of any problems that may occur with the Sympla software package, Wendland can use its trained personnel to provide a fast, efficient solution, keeping disruption to the user to the absolute minimum, by accessing client's computers remotely from Wendland's own headquarters.
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